{"id":75,"date":"2026-07-17T07:18:46","date_gmt":"2026-07-17T07:18:46","guid":{"rendered":"https:\/\/emporiant.com\/support\/?p=75"},"modified":"2026-07-17T07:50:12","modified_gmt":"2026-07-17T07:50:12","slug":"welcome-to-emporiant-your-onboarding-process","status":"publish","type":"post","link":"https:\/\/emporiant.com\/support\/getting-started\/welcome-to-emporiant-your-onboarding-process\/","title":{"rendered":"Welcome to Emporiant \u2014 Your Onboarding Process"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Welcome aboard. Emporiant runs a tight, no-nonsense onboarding \u2014 no 6-week ramp-up, no army of account managers. Here&#8217;s exactly what happens.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Day 1 \u2014 Welcome &amp; Access<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Within 24 hours of signing, you&#8217;ll get a welcome email containing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login credentials for your client dashboard<\/li>\n\n\n\n<li>A direct contact (not a shared inbox) for day-to-day questions<\/li>\n\n\n\n<li>A short intake form covering your goals, current marketing activity, and brand assets<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Day 2\u20133 \u2014 Kickoff Call<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A 30\u201345 minute kickoff call covers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Business goals for the next 90 days (the horizon Growth OS\u2122 is built around)<\/li>\n\n\n\n<li>Current funnel: what&#8217;s working, what isn&#8217;t, what&#8217;s never been tried<\/li>\n\n\n\n<li>Access handover: ad accounts (Meta Business Manager, Google Ads), analytics (GA4 or equivalent), and any existing creative assets<\/li>\n\n\n\n<li>Reporting cadence and who on your side receives it<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Day 4\u20137 \u2014 Audit &amp; Strategy Brief<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We audit whatever&#8217;s already running (ad accounts, past campaigns, website funnel) and put together an initial strategy brief:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Target audience definition<\/li>\n\n\n\n<li>Recommended channel mix<\/li>\n\n\n\n<li>Initial creative direction<\/li>\n\n\n\n<li>Rough campaign calendar for the first 30 days<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll review and approve this brief before anything is built.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Week 2 \u2014 Build<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Once approved, we move into campaign build \u2014 see <em>&#8220;How Your First Campaign Gets Started.&#8221;<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What we need from you, upfront<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Item<\/th><th>Why we need it<\/th><\/tr><\/thead><tbody><tr><td>Brand assets (logo, images, guidelines)<\/td><td>Faster, more on-brand creative production<\/td><\/tr><tr><td>Admin access to ad accounts<\/td><td>So we can build directly instead of routing changes through you<\/td><\/tr><tr><td>Analytics access<\/td><td>To baseline current performance and track improvement<\/td><\/tr><tr><td>A single point of contact on your side<\/td><td>Keeps decisions fast \u2014 the biggest onboarding delays come from approval bottlenecks, not from us<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Common onboarding questions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8220;What if we don&#8217;t have brand guidelines yet?&#8221;<\/strong> \u2014 No problem. We&#8217;ll build a lightweight visual direction as part of the first strategy brief instead of starting from scratch on every asset.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8220;Can we skip the kickoff call and just send information over email?&#8221;<\/strong> \u2014 We strongly recommend the call. Written intake alone tends to miss the &#8220;why&#8221; behind your goals, which shows up later as revisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>&#8220;How long until we&#8217;re fully onboarded?&#8221;<\/strong> \u2014 Typically 1\u20132 weeks from contract signature to first campaign build starting, depending on how quickly assets and access come through on your end.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome aboard. Emporiant runs a tight, no-nonsense onboarding \u2014 no 6-week ramp-up, no army of account managers. Here&#8217;s exactly what happens. Day 1 \u2014 Welcome &amp; Access Within 24 hours of signing, you&#8217;ll get a welcome email containing: Day 2\u20133 \u2014 Kickoff Call A 30\u201345 minute kickoff call covers: Day 4\u20137 \u2014 Audit &amp; Strategy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-75","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/posts\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/comments?post=75"}],"version-history":[{"count":3,"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/posts\/75\/revisions"}],"predecessor-version":[{"id":102,"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/posts\/75\/revisions\/102"}],"wp:attachment":[{"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/media?parent=75"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/categories?post=75"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emporiant.com\/support\/wp-json\/wp\/v2\/tags?post=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}