EMPORIANTThis is how we work together.
A clear process, fixed dates and one person responsible. You always know what happens next, what you get and what we need from you.
A 30-minute diagnostic call.
- We look at your goal, your current marketing, systems and processes
- You talk directly to the founder, not to sales
- If we are not the right fit, we tell you in the call
We write it down together.
After the call you receive a one-page briefing: goal, target customer, constraints, success measure. Nothing starts until you have confirmed it. The offer that follows names scope, timeline, deliverables and price.
Scope, timeline and price are written down before work begins.
Six phases. Two typical timelines.
Every project follows the same phases. Only the length changes. The dates below are typical and are fixed per project in your offer.
What happens in each phase
Briefing
We clarify your goal, customer and limits. You give us access and one point of contact.
Scope and design
We design the solution before a tool is touched: scope, milestones, risks, price.
Build
Campaigns, software or AI workflows are built in short steps. You see progress every week.
Review
You test and comment. We fix and adjust until it does what was agreed.
Launch
We go live together, with a checklist and a rollback plan where it matters.
Operate and optimise
Weekly reviews, monthly reports and steady improvement tied to your business goal.
Everything clear and in one place.
Briefing, offer, roadmap, status, invoice and report arrive as PDF and are stored in your client area. Each one answers a single question.
What are we doing and why?
Scope, timeline and price
Who does what, by when?
Where are we this week?
What did it achieve?
How do you run it without us?
You can always see how far your project is.
- Every phase at a glance, from briefing to launch
- All offers, documents and invoices as view and PDF
- Ask for a change with one click
- Your data stays in your account
- Briefing
- Scope and design
- Build
- Review
- Launch
What you get from us
- One contact person who answers within a working day
- Weekly status while we build
- A written offer with price and dates before we start
- Plain language, no jargon and no hidden steps
- Full documentation and handover at the end
What we need from you
- A clear goal and a target customer
- Access to accounts and systems involved
- Existing logos, photos and texts
- One person who can decide quickly
- Feedback within the agreed review window
One contact person, not a ticket system.
Anto Markunović runs every project from Graz. He is there for questions, explains results in person and keeps the plan on track. You do not get passed between junior teams.
- Company
- Emporiant e.U., Graz
- Registry
- Firmenbuch FN 664514 b
- Chamber
- WKO Steiermark, Multimedia Agency
- Languages
- Deutsch, English, Hrvatski
Full details in our imprint.
Clear rules for both sides.
Your data
Your data stays yours. We use it only for your project. With our IRIDIUM 2.0 local AI box, sensitive data can stay in your own building.
Written offer
You approve scope, timeline and price in writing. Changes are agreed before they are done.
Terms
Our general terms (AGB) apply to every order. You find them any time on this website.
No guarantee of results
We promise a clean process and honest measurement. Market results depend on your offer, budget and timing.
The monthly rhythm.
When the project is live, we keep a fixed cadence. You know when to expect what.
- Weekly
Review
A short check of the numbers and the system. Small fixes right away.
- Monthly
Report
What happened, what it means, what we do next. One page, plain language.
- Quarterly
Roadmap
We look at the bigger picture and plan the next three months together.
How long until we start?
After the diagnostic call you receive the briefing and the offer within a few working days. Once you confirm, we set the start date together.
Do I need technical knowledge?
No. We explain every step in plain language and handle the technical side.
What does it cost?
The diagnostic call is free. Project prices depend on scope and are named in your written offer before anything starts.
Can I change things during the project?
Yes. Changes are discussed first and added to the roadmap. You always know what they do to time and price.
What happens after the project?
You can run it yourself with our handover documentation, or continue with weekly reviews and monthly reports.
Start with a 30-minute diagnostic call.
Directly with the founder. No sales pitch.